Outsourced
Technical Support

> Up to 60% budget savings
> First response & triage service
> 100% dedicated or partial reps
> 24/7/365 global coverage

Committed to Doing Better

Our people are the key ingredient to our success. We retain high quality team members because we are committed to their growth. We invest in our people and their communities via better wages, ongoing development, and supporting local causes. We uphold strict moral and ethical work practices and treat every team member as what they are: a human being.

Unlock a new era of efficiency. Scroll to reveal the solution.

Tech savants defuse dilemmas, our dialect-fluent support dispatches tickets, kindling customer elation and team esprit.

Boost Joy, Slash Tech Headaches

Revamp tech support with our local dialect heroes—your edge in customer care.

1

Always On: Your tech hero squad is here for you—24/7/365, holidays included.

2

Omni-Channel Cheer: Calls, emails, chats, or tweets—in any language, we bring the smiles.

3

One-Price Wonder: Full support arsenal at your fingertips—no hidden gear or training fees.

4

Swift Service Promise: Rapid resolutions with a stamp of satisfaction, for customer cheers and team zeal.

What Can we do for you

Specializing in web hosting infrastructure management, we empower businesses like yours. Partner with us for exceptional support, customer satisfaction, and online success.

24/7 availability

Remain engaged with your customers 24/7, 365 days a year, including during night shifts, weekends, and holidays, ensuring constant availability.

Custom Configurations

From bespoke server setups to specialized app integrations, we fine-tune your infrastructure with precision, aligning it perfectly with your business rhythm.

Omnichannel Mastery

Our support spans every channel. We guarantee your customers the freedom to reach out and the ease of receiving swift assistance, anytime, through any medium.

Cost Optimization

Our experts help cut costs and manage expenses in servers, software licenses, bandwidth, and more. If something isn’t cost-effective, we’ll find better options for you.

With a 96% Customer Satisfaction Score backing our service, promise the same exceptional support for your clientele.

Present us with your challenge, we’ll craft a bespoke outsourced technical support solution for you.

Satisfaction and Response Time Benchmarks

Testimonial One

During a recent encounter with their support team, I had the pleasure of interacting with Kiki, who epitomized professionalism and delivered outstanding assistance.

Luis Desalvo, CREO TECH
Testimonial Two

Great group of professionals. Since I am not a super techie person the advisor was able to walk me through the steps and answer all my questions very accurately and patiently. I really appreciate the assistance.

Shelia McCourtney, ARCHITECT

Elevate Productivity: Strategy and Execution!

Focus on your strengths; we handle the rest. From recruitment to training, our devoted team ensures every operation is fluid. Release your business’s full potential—effortlessly.

Papey.com

Frequently Asked Questions

Specializing in web hosting infrastructure management, we empower businesses like yours. Partner with us for exceptional support, customer satisfaction, and online success.

Technical support refers to services provided to address technical problems related to computer hardware, software, or networks. These services may include troubleshooting, maintenance, upgrades, and repairs.

Our technical support plans include troubleshooting for hardware and software, resolving network connectivity issues, providing remote assistance, and monitoring and maintaining systems.

You can reach our technical support team via our customer service hotline, email, or online chat tools.

Our technical support services are available 24/7, all year round.

We commit to responding within 24 hours of receiving a support request and strive to resolve issues in the shortest possible time.

start your free consultation

We will get in touch with you within 24 hours after submission